Last updated: 30 June 2026
Tate Solar (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at www.tatesolar.co.uk (the “Website”) or otherwise interact with us, and your rights under data protection law. We are the “data controller” for the personal data we hold about you.
Who we are
Tate Solar is a company registered in the United Kingdom with company number 14112415 and registered office at Gay Lane, Otley, West Yorkshire, LS21 3BB. Tate Solar is part of the Tate Family of Companies.
Information we collect
We may collect and process the following information about you:
- Information you give us – such as your name, email address, telephone number, property address or postcode, details about your property and roof, and any other information you provide when you complete an enquiry or quote form, request a survey, or contact us by phone, email or post.
- Information we collect automatically – such as your IP address, browser type, device information, and details of how you use our Website, collected through cookies and similar technologies (see “Cookies” below).
How we use your information
We use your personal data to:
- Respond to your enquiries and provide you with quotes, surveys and information about our solar products and services;
- Arrange and carry out installations and provide ongoing support and aftercare;
- Administer our relationship with you and keep records of our dealings;
- Improve our Website, products and services;
- Send you marketing communications where you have agreed to receive them; and
- Comply with our legal and regulatory obligations.
Our lawful bases for processing
Under the UK GDPR, we rely on the following lawful bases to process your personal data: performance of a contract (or steps taken at your request before entering into a contract); our legitimate interests in operating and growing our business and responding to enquiries; your consent (for example, for marketing); and compliance with our legal obligations.
Who we share your data with
We do not sell your personal data. We may share it with:
- Other companies within the Tate Family of Companies, where relevant to your enquiry;
- Trusted third-party suppliers, installers and service providers who help us deliver our services (for example, surveyors, accredited installers and IT providers), who are required to keep your data secure and use it only for the purposes we specify;
- Regulators, law enforcement or other authorities where we are required to do so by law.
Cookies
Our Website uses cookies and similar technologies to help it function and to understand how visitors use it. You can control or disable cookies through your browser settings, although some parts of the Website may not work as intended if you do so.
Embedded content from other websites
Pages on this Website may include embedded content (for example, videos). Embedded content from other websites behaves in the same way as if you had visited that other website, which may collect data about you, use cookies and monitor your interaction with that content.
How long we keep your data
We keep your personal data only for as long as is necessary for the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. The retention period depends on the nature of the data and the reason we hold it.
How we protect your data
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.
Your rights
Under data protection law, you have rights including the right to access your personal data; to have inaccurate data corrected; to have your data erased; to restrict or object to our processing of it; to data portability; and, where we rely on consent, to withdraw that consent at any time. To exercise any of these rights, please contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
Contact us and complaints
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Tate Solar
Gay Lane, Otley, West Yorkshire, LS21 3BB
0330 055 2889
sales@tatesolar.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at www.ico.org.uk.